Universal Wellness Source of Omaha — Privacy Policy

Effective Date: August 20, 2024

Universal Wellness Source of Omaha (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit forms, schedule appointments, or communicate with us.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone Number

  • Email address

  • Appointment details

  • Messages you send us through forms, text, email, or phone call

Automatically Collected Information

  • Device type and browser

  • IP address

  • Pages viewed and time spend on the site

  • Basic website analytics and cookies

2. How We Use Your Information

We may use your information to:

  • Schedule and manage appointments

  • Send appointment confirmations, reminders, and updates

  • Respond to requests, questions, and customer support needs

  • Improve our services and website experience

  • Send marketing or promotional messages only if you opt in

  • Maintain internal records for operational and compliance purposes

3. Text Messaging (SMS) Privacy and Consent

If you provide your phone number, you may receive text messages from Universal Wellness Source of Omaha related to appointments, service updates, and customer support. If you choose to opt in, you may also receive marketing or promotional messages.

Message frequency may vary.

Message and data rates may apply.

SMS Opt-Out

You may opt out of text messages at any time by replying STOP. Once you opt out, you will no longer receive SMS messages unless you re-subscribe.

SMS Help

For help, reply HELP or contact us at:

Phone: 531-867-3720

Email: [email protected]

Important Notice About SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

We may use trusted service providers (such as phone and messaging platforms) to deliver text messages on our behalf.

4. How We Share Your Information

We do not sell your personal information. We may share information only when necessary:

  • With service providers that help us operate our business (such as scheduling systems, email systems, phone/SMS providers, CRM platforms, and website hosting)

  • If required by law, legal process, or to protect safety and rights

  • To prevent fraud, abuse, or unauthorized activity

5. Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Track site performance and analytics

  • Understand visitor behavior to improve the user experience

You can disable cookies through your browser settings, but some features of the site may not function properly.

6. Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

You may request to:

  • Review or update your contact information

  • Ask questions about how your data is used

  • Requests that we delete your information where applicable

To make a request, contact us using the information below.

8. Third Party Links

Our website include links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies separately.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about these Privacy Policy, contact:

  • Universal Wellness Source of Omaha

  • Phone: 531-867-3720

  • Email: [email protected]

  • Address: 5331 South 204th Avenue, Suite #2, Elkhorn, Nebraska, 68022